Medical assistance service

IES Medical is your channel to high-quality medical care in Israel. Israel is renowned as a goldmine of medical technology, and has a well-established network of hospitals and medical centers located around the country, from north to south. Supported by well-trained medical professionals and specialists, as well as state-of-the-art modern equipment, the medical system in Israel is considered one of the world’s best. Handling thousands of assistance cases has allowed IES to cultivate long-lasting relationships with medical professionals, hospitals and centers throughout the country, allowing us to choose the appropriate course of treatment for our clients as part of our medical assistance services.
Immediate response to an emergency phone call is very often the first step to providingprofessional medical assistance services. IES Medical offers a full range ofmedical assistance services, beginning with the initial phone call to our 24/7 call center, where one of our multi-lingual representatives responds to the assistance request. Based on the nature of the call, our representative will then implement further action and give clear instructions on how to proceed.
IES Medical gives its customers access to all of the necessary components of excellent medical assistance services and care. IES handles the logistics of dispatching an ambulance,sending a doctor for a hotel-visit, and setting up examinations, tests, laboratory work and medical procedures. IES also specializes in cases that require medical evacuation and transport to and from anywhere in the world, and makes the arrangements for an air ambulance and/or transport via commercial airline together with professional medical escort. No matter how simple or complex the case may be,IES Medical serves as both coordinator and liaison between the people requiring assistance and the professionals, organizations, and services who provide it.
Alongside the medical assistance services offered, non-medical or concierge services are an integral part of the one-stop-shop package that IES offers. Arranging hotel accommodations, flights, Visas and transportation are often daunting tasks when travelling in a foreign country. Our customers are reassured that all of the details associated with foreign travel and medical care are taken care of, allowing them to focus on regaining their health without the added worry of making technical arrangements. Understanding that non-medical and medical assistance services go hand-in-hand allows IES Medical to offer its clients complete customer care.