Medical Escort

When a critically ill family member needs to be transported in order to receive further medical treatment, having a qualified medical escort by their side is not a luxury, but a necessity. At IES Medical, we take this responsibility very seriously. The medical escortswe assign to our patientsarephysicians, nurses, and paramedicscertified by the Israeli Ministry of Healthand Israel Aviation Authority, often with years of experience starting from their mandatory military service, who are well trained in thecomplexities of transporting and accompanying patients on medical flights. One of our strict policies, whether transporting patients via commercial aircraft or air ambulance, is to use our own medical equipment on board. This is a great advantage to our in-house medical escorts, as they are familiar with all of the equipment and do not waste precious time trying to orient themselves with different models orlesser-knownapparatus, allowing them to better focus on the patient and treatment during the flight. This is particularly important when transporting intensive care patients who require life-supporting medical equipment, and where the attention of the medical escort team to any changes in condition is a matter of life and death. The role of an IES medical escort is not only critical as the in-flight professional in charge. Medical escorts need finely honed skills and experience in navigating the journey between the starting point — often a hospital or medical center — and the final destination, which could be on the other side of the world. Knowing how to navigate hospitals, ambulances, airports, boarding and disembarking the plane with all of the necessary equipment, as well as managing the technical and bureaucratic issues, in addition to monitoring the patient’s condition and providing medical care is a task for a well-trained, professional medical escort only. IES medical escorts are also trained to provide another kind of support – emotional. We believe that providing high-quality medical care is not where the responsibility of the medical escortends, rather is part of a broader service expectation. Of course, the medical well-being of the patient is the core of every decision, but being able to reassure patients as well as the family members who often accompany them is an important skill which cannot be overlooked. A personal touch and caring bedside manner go hand-in-hand with the professional expertise we expect of our medical escorts.